Most professional liability claims can be mitigated or avoided by paying attention to a few helpful rules:
- Verify....Never Assume.
- Have an excellent disclaimer (THIS NEEDS TO BE PROVIDED AND REVIEWED BY AN ATTORNEY).
- Know the local codes and ordinances and be forthright about occupancy inspections.
- When in doubt, check with another authority.
- Document your observations. Note exactly what you see....and where.
- Explain what is the NORM.
- Quote the code when practical.
- Keep your word
- NEVER estimate the cost to fix something.
- Be able to defend your statements and make a recommendation when needed.
- Don't be an authority, just an observer.
- Be neutral. To both the buyer and the seller BE FAIR.
- Saying "I Don't Know" is okay.
- NEVER guarantee anything.
- Educate through observation.
- Be careful not to give timeframes as to when things in the future can be accomplished (repairs, etc.). Delay IS the norm.
- NEVER try to estimate the size of an insect infestation, nor when it can be eradicated.
- Be very careful when the site has been wired with aluminum wiring.
- Always ask the client to check with another authority (City Public Works, electrician, roofer, etc.) when more clarification or observation is necessary.